Kelly was wonderful to work with. She navigated us seamlessly through the buying process and provided support every step of the way. She is always available to answer any question throughout the buying process. Awesome to work with in every way. She has earned our business and has completed many transactions with us. We highly recommend her!
— David Conley
Kelly stayed in touch with us continually throughout the whole process and made sure the seller was aware of our benefits as prospective buyers. She knows the area very well and was a pleasure to work with. Highly recommended!
— carubin1053
First time homebuyers, house hunting in SoCal on a tiny budget. We searched four years through job changes and promotions and paying off debt, always feeling like we were inching closer to landing a house, yet always getting outbid.Then the pandemic hit. We watched home prices skyrocket and it was as if we were starting over. Three years later— finally caved and reached out to a buyer’s agent that had been contacting me after I requested info on a property. The agent immediately began pushing us to bid over our budget ceiling and ignored criteria for what we were looking for. After trying to convince me to drop my trusted lender and go with his, I reached out to my lender for guidance. He offered to introduce me to an amazing buyer’s agent he knew.Kelly Jones of Russell Realty Group turned everything around for us. Her insight, expertise, and sincere empathy allowed us to actually enjoy the house hunting experience for the first time. We didn’t feel pressured to make offers on properties we didn’t like. If we went “Leroy Jenkins” and suggested an offer too high, she would tell us straight up that the property won’t appraise for that price. She would walk me through complex inspection/documentation processes via text any hour of the day, and was reliably prompt to respond. We always felt like she was in our corner. Based on our budget and asks in an insane seller’s market, we were probably the toughest clients an agent could take on. I’m very happy (and relieved!) to say that we are scheduled to close escrow on 08/11/23.Kelly’s knowledge, talent, and negotiating skills won us a property we love for 5% under asking price at at time when similar properties are selling for $50K over list. Throughout the process she always listened to our needs, was thoughtful about properties she suggested, and was honest about issues she observed and how they could affect us. Most of all, Kelly stood by us long after other agents would’ve ghosted us for clients with a bigger budget. Our family will always be grateful to Kelly Jones for bringing us home at last.
— Sarah
As first time homebuyers, we were lucky to get to work with Kelly Jones and her team. She is knowledgeable, professional, and ethical. Home buying can be stressful, but Kelly helped us navigate the process with ease and confidence. She is very responsive and makes herself available for questions. She works hard behind the scenes to help resolve unexpected issues quickly. In a highly competitive market, we were able to close quickly on our dream home. We highly recommend working with Kelly!
— cindythuy
Kelly is a rock star of an agent! We had never gone through this experience before and she was incredibly patient, protecting us at every step. Always in communication, 100% honest, and incredibly supportive. Every resource we needed she was there was stellar references too!
— JacobHarrison4
From start to finish everything about working with Kelly was great. She listened to what I was looking for, took the time guide me through a process I did not realize had so many layers and always was willing to take the time to explain or just allow me to process out loud. Things got complicated when an appraisal came in lower then expected. She quickly pointed out what had been missed and a new appraisal came back spot on. I can was so fortunate to have found her and am thrilled with my new home. You will not regret anything if you choose to work with her as your realtor. She truly works for and stands by her clients.
— suskay625
I am a first time home buyer. Kelly made the experience, pleasant and exciting. She helped me with any concerns I had throughout the process. I would use Kelly again for any future real estate purchases.
— zuser20140619153439885
I worked with Kelly in my search for a condo in Orange County, her knowledge of the area, professionalism & responsiveness were impressive, I do strongly recommend Kelly to others who are looking to get into this property search market.
— oluwaseun9920005
Hands down best experience with a Realtor! If you want some one who’s professional, timely, and truly cares about you and your experience go no further than here! Not only did she take the time ask what my needs were, she also really helped tailor the listings down for a very targeted set of results helping me find my new place in a very efficient manner.
— bvermeerinc
Kelly was right on top of every transaction. She always knows exactly what to do and does it to the best of her ability. We always got an immediate and courteous response to every request. This is the second time she helped us get into the perfect home. Kelly is THE BEST!!!
— colleendwilliams
We were hesitant to sell our house during the pandemic but Jeff and his team made everything so seamless and easy. From the amazing photographer to the private showings and ensuing offers, I always felt like I was getting a ton of attention and professionalism. I can't say enough good things about Jeff and I highly recommend him to anyone looking to sell their home. Oh, and they also helped us buy our next house as well and that also went amazingly well!
— hartmann17
This is my second property that I intrust it to Jeff and his team, and again all process was easy and stress free to the end with a great result.Property sold for above asking price and Jeff's team was great and handle all keys of the transaction very professional to the end.Jeff and his twenty four years in business become very handy and that is way there is no surplices at the end, that is way you need agent like this on your side.Five stars all the way!
— zuser20150803122135897
Jeff & his team is the most professional people (realtors) I’ve ever met,I could never not say enough about them.Every step of way went smoothly.They are helpful when we needed a better understanding on a lot key processes.They all have a great sense humor.
— DonEmaculate421
I have had 2 real estate transactions with Jeff and his team. It was all done remotely as I live in Northern Calif. My condo was bought and sold in Pasadena thru Jeff. Minimal disruption to my daughter who lived there and worked from home, constant communications, timely placed on market, 2 weekends of open house and sold at the best possible price.
— rfteng3943
My family recently grew unexpectedly. We weren’t quite in the place to buy right now and we were referred to Kelly to help us on our home rental search. We had been pushed around by other companies and we’re on a time limit in our current home. Needless to say, we were stressed out, big time! Kelly was an absolute saving grace. She listened to our needs and didn’t waste our time on places that wouldn’t fit our family. She understood what would work and wouldn’t work even better than we realized on our own, suggesting different floor plans and locations that actually suited us better than what we originally sought. Kelly was super quick to book us showings and really did a great job walking the residence and pointing out things that she liked or didn’t like for our particular family. We worked with Kelly for about 2 weeks before we found the perfect home, and with agent representation, we were approved quickly and without as much back and forth. The best part of this is having both Kelly and Jeff in our court for our future home purchase. They are leading us in the right direction to have everything in order when the time is right. I would absolutely recommend Jeff & Kelly to my friends and family.
— Kammy Major
Jeff Russell really impressed me. He is very detailed, an up-to-date realtor with the Los Angeles and Orange County market. I felt comfortable talking to him, and he helped me make the right intelligent real estate decisions. He is a man of his word, and he keeps his promises. I recommend Jeff Russell because he is just a great person, a very caring and hard working realtor. Thank you Jeff for all your input and advice. I appreciate you!
— maybelline7777
Made sure property could be shown while renter was resident.Helped make sure resident left at end of lease.Had professional accurate pictures of the property taken by professional photographer.Got multiple offers for my property.Counseled me on what listing price(s) I should consider.Counseled me on which competitive offer to accept.Helped with problems he had no obligation to help on.Made sure closing went quickly and accurately.In short, Russel Realty did everything in their power to get me competitive offers, and close the sale for the best offer.Not enough superlatives to describe their excellent service!!!
— rejryan
I had the pleasure of working with Jeff to rent out my home, and I couldn't be happier with the experience. Jeff is full of energy and a go-getter which is what you need to get real results. Overall, I recommend Jeff and his team for anyone in need of a realtor. They are professional, knowledgeable, and will go the extra mile.
— Robert Blake
Can't say enough good things about Jeff Russell and his team. His experience, strategy and negotiation skills were top notch. He held our "hands" every step of the way and got our home sold above asking price in less than a week. His team is also fantastic! I'm sure there were others behind the scenes that we are thankful for but a HUGE thank you to Kelly Jones and Joyce Ambrose also. Everyone of the (3) stayed in touch and also responded to my numerous questions and concerns immediately and every step of the way.Thanks to you all for the smooth ride!
— becruiz8
We had a wonderful time working with Jeff and his team. He made the process easier than we expected and is very friendly and punctual as well as someone you can really trust. We threw some curveballs at him and he responded quickly with a new set of plans to sell our property at the highest value possible.
— Iven Sorrells
Get assistance in determining current property value, crafting a competitive offer, writing and negotiating a contract, and much more. Contact us today.
Contact UsWe are committed to respecting your right to privacy and protecting your information when you use our services.
This privacy policy also describes the choices available to you regarding our use of your personal information and how you can access, update and delete this information.
We want you to understand what information we gather about you, how we use it and the safeguards we have in place to protect it. This Privacy Policy applies to information collected through this website and otherwise. Your use of this website and our services, and any disputes arising from it, is subject to this Privacy Policy as well as the Terms of Use and all its dispute resolution provisions, including arbitration, limitation on damages and choice of law.
This website is a general audience site and we do not knowingly collect personal information from children under the age of 13.
If you have questions or concerns regarding this policy, you should first contact our website at support@ylopo.com
1. Collection and Use of Your Personal Information
We collect Personal Information from you only when you voluntarily submit it in order to obtain certain information, including without limitation (A) requests to find out more about our programs; (B) requests to contact us; and (C) requests to forward your information to one of our affiliates.
We do not honor all “do not track” requests and settings. If you use any signal(s) or another mechanism(s) that provides you the ability to exercise choice regarding the collection of personally identifiable information about your online activities over time and across third-party websites or online services, we will attempt to override such signals or mechanisms. When you use our website, no other parties can collect personally identifiable information about your online activities over time and across different websites. Your choice is indicated by your settings in your web browser. A “do not track” indication sent from your web browser will not result in any tracking activity (i.e., tracking cookies) within the website to be programmatically disabled.
We collect the following personal information from you:
We use this information to:
Data will not be sold or shared with third parties for promotional or marketing purposes. Information collected may be used to help train AI models and approve our offerings.
By clicking the Submit button, you agree to have your information shared with us and for us to initiate contact with you at the telephone number you provided using live, recorded, artificial, or AI-generated voice, mobile phone (including through automated dialing, text SMS/MMS, or pre-recorded messaging) and/or email, even if your telephone number is on a corporate, state, or the National Do Not Call Registry, and you agree to our Privacy Policy. You further represent that you have the authority to provide this consent regarding voice and text calls to the telephone number you provided. To opt out of voice call, tell the operator you no longer wish to receive voice calls. To opt out of text calls, reply “Stop”. For text messaging, you agree to only use the term “Stop” to communicate an opt out.
The rights of Users
We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA). Any terms defined in the CCPA have the same meaning when used in this Notice.
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
We may provide this information in a standardized format that is not specific to you. The designated email address for these requests is support@ylopo.com
Consent to Receiving Emails, Auto-Dialing & Auto-Texting:
By registering, you are giving us, and our professional real estate clients and advertisers permission to contact you via text message, email, or telephone using the email address and/or telephone number that you have provided during the registration process. Such contact may, from time to time, include attempts to contact you via auto-dialing, prerecorded or artificial voice, or auto-texting technology. You may opt out of receiving these forms of communication by unsubscribing from any email communication or texting STOP as a reply to one of our text communications. There is no fee charged by us or its advertisers to receive text messages, however, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.
Information Sharing
We may share your personal information with and any other business associated with this site, in the ways that are described in this Privacy Statement. We may provide your personal information to our subcontractors in support of our services, such as customer service. These companies are authorized to use your personal information as is necessary to provide these services to you.
We may also disclose your personal information:
Cookies and Other Tracking Technologies
We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.
We may use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.
Links to Other Web Sites
Our Site includes links to other Websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about the security of our Web site, you can contact our website and advertising provider support@ylopo.com
Special Notice to California Residents. If you are a resident of California, in addition to the rights set forth in this Privacy Policy:
1. We will not share any personal information about you to the extent prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law; and
2. You have the right to request information from us regarding the manner in which we share certain categories of information with third parties for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information
Additional Policy Information
Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc.). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.
Our Web site offers publicly accessible blogs, social media, or community forums such as Facebook, Twitter, or Google Plus. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
Visiting our Websites From Outside the United States.
This Privacy Policy is intended to cover collection of information on our websites from residents of the United States. If you are visiting our websites from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.
No Rights of Third Parties.
This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of our websites.
Notification of Privacy Policy Statement Changes
We may update this privacy statement to reflect changes to our information practices or changes in regulations governing privacy. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
This Privacy Policy was last revised on June 2, 2025. We reserve the right to modify or amend this policy at any time by posting the revised Privacy Policy on the website.